Privacy Policy

Last updated: January 16, 2026

Inner Space Art Studio LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, request commissions, or purchase artwork or services from us.

1. Information We Collect

We may collect personal information that you voluntarily provide, including: your name, email address, phone number (if provided), shipping address, commission details, written messages, and uploaded reference images, and order-related information (such as artwork type, size, and delivery details). We collect only information necessary to communicate with you and to provide our services.

2. How We Use Your Information

We use the information we collect to operate and improve our services, communicate with you, and fulfill orders or commissions. This includes responding to inquiries and commission requests, processing and fulfilling orders and payments, communicating project details, timelines, and updates, sending order confirmations, invoices, and service-related emails, arranging shipping or delivery of artwork, improving our website and customer experience, and maintaining internal records for business and legal purposes. We do not sell, rent, or trade your personal information to third parties, and your information is used only as necessary to provide our services and conduct business in a professional and secure manner.

3. Payments

Payments are handled through third-party payment services, including Venmo, PayPal, Zelle, and gift cards (when available). We do not collect or store credit card numbers, bank account details, or full payment credentials. Depending on the payment provider, we may receive limited information such as your name, email address, and transaction reference or confirmation. All payment data is processed according to the privacy policies of respective payment providers.

4. Emails & Communications

We communicate with clients using our business email address: OksanaCheng@innerspaceartstudio.com. Emails may include order confirmations and payment instructions, commission discussions and design approvals, order or project progress updates, and follow-up communications related to completed work. We do not send newsletters or automated promotional emails at this time.

5. Data Retention

We retain personal information only for as long as necessary to complete transactions and commissions, maintain business and accounting records, and reference past projects or client communications when needed. You may request deletion of your personal data at any time, subject to legal and record-keeping obligations.

6. Third-Party Services

Our website is hosted by Hostinger, which may collect limited technical information (such as IP address, browser type, or device information) as part of providing hosting services. We may also interact with third-party platforms, including payment providers (Venmo, PayPal, Zelle) and social media platforms (Facebook, Instagram, TikTok, WeChat, Pinterest). We are not responsible for the privacy practices of third-party websites or services. Please review their respective privacy policies for more information.

7. Cookies & Website Functionality

Our website does not intentionally use advanced tracking cookies or analytics tools at this time. Basic cookies may be used automatically by our hosting provider to ensure proper website functionality. These cookies do not collect personally identifiable information. If analytics or tracking tools are introduced in the future, this policy will be updated accordingly.

8. Children's Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information through our website, please contact us and we will promptly remove it.

9. Your Rights

You may have the right to access personal information we hold about you, request corrections or updates, request deletion of your personal data, and ask questions about how your information is used. To exercise these rights, please contact us directly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

Inner Space Art Studio LLC

Email: OksanaCheng@innerspaceartstudio.com

Location: Virginia, United States